Why ISO 9001 Certification is important in India? An explanation of the Quality Management System / Uncategorized / By Factocert Mysore
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ISO
9001 CERTIFICATION IN INDIA
ISO 9001
certification in India is an
international standard established to set a bar for clean and professional
business practices. It is a certifying authority that can certify a company as
following the highest standards of operations in its business, right from
maintenance of equipment, safety measures for its employees and strong
corporate governance. All companies need a strategic plan to meet the quality
principles and guidelines essential for efficient business practice. An ISO 901
certification adds a certain weightage to the company’s brand regarding
competition.
ISO 9001
standard is much more than a standard and should be a part of every company’s
strategic plan rather than just a certification. The guidelines&quality
principles in ISO 9001 certification are essential for good business practices.
All
companies strive to increase their efficiency, customer satisfaction and
profitability, but they rarely consider the standard and tap into the real
power of ISO 9001.
In this
article, we will be shedding light on ISO 9001, how one
can get certified and what are the benefits of the same
What Is ISO 9001?
The value
of ISO 9001 Certification has been debated in recent years. Organizations that
continue to debate rather than take action are registered to the prospect of
poor business growth and cannot compete with organizations that have moved
beyond debating the topic.
One of
the most important benefits of this standard is the principle of employing the
process, which is the approach to management. Achieving the ISO 9001 standards
results in reduced waste, enhanced quality, productivity, attention to detail, and
health and safety performance standards. Thus ISO 9001 should be considered a
business management tool for the organization to drive and understand the real
value and results.
Process Of Certification
ISO 9001
is a complete guide meant to be used as a business tool by the management,
which greatly benefits the management, ultimately resulting in the company’s
profitability. Every employee in the organization must have a basic
understanding of how the organization functions, the revenues, the flow of cash,
and the various processes followed. Without knowing these aspects of business,
it will be difficult for the management to diagnose and solve problems. This
process identification involves four principles.
1.
Understanding
and meeting requirements
2.
Considering
the process in terms of added value
3.
Obtaining
the result of the process and the effectiveness
4.
Continual
improvement of processes on the measurement of the objectives.
Meeting The Requirements
Of ISO 9001
Most of
the problems in the organization occur due to minimal knowledge about the ISO
9001 requirements, and it often results in the underperformance of the
employees as they are not aware of what their job requires, which results in
customer dissatisfaction. Understanding the requirements is the responsibility
of both the parties involved. Both the employees and the customers must be
educated on the standard requirements.
Documents Required For ISO
9001 Certification
The
following are the documents that need to be submitted to the certifying
authorities when applying for the ISO 9001 certification:
1.
Company
profile
2.
Company
Letterhead
3.
Copy of
a sales and purchase bill
4.
Proof of
the company’s registered address
5.
Company
PAN card
6.
Company
Visiting card
Processes In Terms Of
Added Value
The
organization should add value internally and externally, all through the way,
starting from capturing the customer requirements to the final delivery.
This will
become possible only when ISO 9001 is seen as a quality management tool, not a
marketing tool to attract customers. This process helps transform the raw
materials into the desired output. Without the proper utilization of ISO 9001,
the organization will fail to add value when the output of the process is
delivered.
New Standard
The ISO
9001 latest version was published in 2015, and all the organizations with ISO
9001: 2008 certification were required to update themselves per the 2015
standard. If not, the certification is void.
The
important amendment made in the year 2015 was in Annex SL. A gap analysis was
performed to identify any potential nonconformities so that they could be
addressed to the standards of the certification audit. It includes the concept
of risk-based thinking, new leadership requirements etc.
The audit
process is both internal and external. Audits are the key component for
becoming ISO certified.
On-Site
Audits
These are
performed in full days; the number of days depends upon various factors like
the organization’s size, complexity, and nature.
Remote
Audits
This is
done via web meetings, teleconferencing or electronic verification of process,
but this type is not very common.
A
certification audit is where the selected registrar will inspect to verify
conformity to the ISO 9001 certification standards. The auditor will interview
the staff and review the documented information to ensure all ISO 9001
requirements are fulfilled.
Requirements
Some of
the documents required are the quality manual, policy, objectives and records,
and it also includes the six procedures, which are control of documents,
records, internal audit, control of the non-conforming product, and corrective
and preventive action.
Result
A company
must understand its processes to monitor its performance and assess
effectiveness. A quality management system should be a strategic part of the
overall business plan, so it’s important to determine if the process is
assisting the organization or why the process was initially created.
Continuous Improvement
Based On Objective Measurement
Many
organizations may not reach their full potential and remain stagnant because
they don’t have a mechanism to drive continual improvement. They run by
tackling the surface issues, putting up with firesand responding to day-to-day
problems rather than addressing the process performance issues based on
objective measures. This is why small and medium-sized companies remain at the
same level, and large companies don’t achieve maximum profitability. ISO 9001
provides objective measures to drive improvement continually.
Conclusion
ISO 9001
Certification in India is a quality management system standard and should be
used as a business management tool. Focusing on implementing this process
approach will lead to a systematic method of identifying and controlling the
process to ensure requirements are understood and met to add real value. Once
the processes are mentioned through objective measurements, an organization can
focus on the cause of process performance issues.
ISO 9001
certificate should be used as an effective business management tool to ensure
the company and its products adhere to this international standard. Once you understand
this quality standard’s requirements, you can add value to your products &
services. So, adhere to ISO 9001 certification and take your business to the
next level.
For More
Information, VisitISO 9001 Certification in
India
· RELATED LINKS
· ISO 9001 Certification in India
· ISO 14001 Certification in India
· ISO 45001 Certification in India
· ISO 27001 Certification in India
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